PRIVACY POLICY

Effective Date: June 2, 2025

At Better Website, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your information when you use our services. It also outlines your rights and the ways we work to protect your personal data.

By using our website and services, you consent to the practices described in this Privacy Policy.

Interpretation & Definitions

Definitions

Throughout this policy:

• Account refers to a unique profile created for you to access our services.
• Company (“Better Website”, “we”, “our”, or “us”) refers to Better Website, LLC.
• Cookies are small text files stored on your device to help us improve your experience.
• Country refers to the United States.
• Device means any device that can access our service (e.g., phone, tablet, computer).
• Personal Data means information that can identify an individual directly or indirectly.
• Service refers to the website and related offerings provided by Better Website.
• Service Providers are third parties we work with to deliver or support our service.
• Usage Data refers to information automatically collected from your use of the service.
• Website means Better Website, accessible at https://betterwebsite.homes.
• You means the user accessing or using the service, either as an individual or on behalf of a business.

Data We Collect

Personal Data

We may collect personal information such as:

• Name
• Email address
• Phone number
• Billing/shipping address
• Business information
• Any other info you choose to provide

Usage Data

We automatically collect certain information when you use our service, including:

• IP address
• Browser type/version
• Pages visited
• Time and date of visit
• Time spent on each page
• Device information

Tracking & Cookies

We use cookies and similar technologies to:

• Recognize you and your preferences
• Improve website functionality
• Analyze usage for service improvement

Types of cookies we use:

• Essential Cookies: Enable core functionality like user login and security.
• Preference Cookies: Remember your settings and choices.
• Analytics Cookies: Help us understand how users interact with the website.

How We Use Your Information

Better Website may use your data to:

• Provide and maintain our services
• Create and manage your account
• Process payments and deliver services
• Respond to customer service requests
• Send you updates, promotional offers, or newsletters (you can opt-out)
• Improve our services through analysis and feedback
• Prevent fraud or misuse
• Comply with legal obligations

Sharing Your Information

We may share your information in the following cases:

• With service providers who help us operate the website and deliver services
• For business transfers, such as a merger or acquisition
• With your consent, or as required by law

Data Retention

We keep your Personal Data only as long as necessary to provide our services or meet legal obligations. Usage Data may be retained longer for security and performance analysis.

Data Transfers

Your information may be stored or processed in other regions or countries. We take appropriate steps to ensure your data remains protected, no matter where it’s processed.

Your Data Rights

You have the right to:

• Access, update, or correct your data
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Object to certain types of data processing

Data Security

We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission or storage method is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We recommend reviewing it periodically.

SMS/Text Messaging Policy (A2P Compliance)

Program Name: Better Website SMS

Description of SMS Use Cases: If you provide your phone number and opt in, we may send text messages related to your account and services, including:

• Appointment reminders and scheduling updates
• Service updates and support communications
• Account notifications (including billing-related notices when applicable)
• Promotional messages and product updates (only if you opted in)

Message Frequency: Message frequency varies based on your account activity and requested services.

Message & Data Rates: Message and data rates may apply.

Opt-Out Instructions: You can cancel the SMS service at any time by replying STOP. After you send STOP, you may receive one final confirmation message, and we will stop sending texts. If you want to join again, sign up as you did the first time and we will start sending SMS messages to you again.

Help / Customer Support Contact: Reply HELP for help, or contact us at support@betterwebsite.ai.

Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages.

Age Restriction: You must be 18 years or older to opt in to receive SMS messages.

Non-Sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy / Data Sharing: We do not sell your phone number. We may use service providers (such as SMS delivery platforms) to send messages on our behalf.

Privacy Policy Link: You can review this Privacy Policy anytime at Privacy Policy.

Terms: Please review our Terms & Conditions.